If you have questions about your credit score or run into technical issues while using Credit Savvy, we’re here to help.
To use Credit Savvy services and make sure that you can get the best experience on our site, we currently support the latest version of Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge.
22 February 2021
If you are not already a Credit Savvy member, you can check your credit score for free by signing up for our service.
15 April 2019
Please follow the steps outlined in the article to sign up or log in to Credit Savvy using your chosen social account.
15 April 2019
Comprehensive Credit Reporting (CCR) or ‘positive reporting’ refers to additional information being provided to, and held by, Credit Reporting Bodies (CRBs) in Australia...
13 July 2018
The new information on your file is part of the move towards Comprehensive Credit Reporting (CCR)…
16 February 2018
Unfortunately, we aren’t able to provide personalised financial advice, which includes speculation as to what would happen to your score from certain actions or if your credit application will be approved - but we can help you check your credit worthiness, so you know where you stand.
18 January 2018
For any advertising enquiries, please submit your enquiry using the Partner With Us Form.
24 January 2017
Credit Savvy is a free digital service. Unfortunately, we are not set up to handle enquiries by telephone.
10 November 2016
Credit Savvy is an information service only and we do not provide advice or take into account your personal circumstances, financial situation or needs...
10 November 2016
The security of your information is extremely important to us. We are dedicated to protecting your personal information through encryption, monitoring and identity verification.
10 November 2016
We're committed to helping Australians make savvy financial decisions by helping them understand their credit status. We earn our money from advertising from...
10 November 2016
Credit Savvy does not charge a subscription fee to access your credit score. Your enquiry may relate to another credit score company.
10 November 2016
If you are unable to find an answer to your question, get in touch with us and we’ll be happy to help.
Please keep in mind that in order to protect your security and privacy, we are unable to access or comment on individual files.
Use the buttons below to contact us or to make a complaint.