Security and identity protection

Find out how your credit data is protected with Credit Savvy.

At Credit Savvy, the security of your information is extremely important to us. We are dedicated to protecting the integrity of our service through encryption, monitoring and identity verification.

We respect your privacy and won’t ever share your personal information without your consent.

By signing up to Credit Savvy to get access to your free credit score and file information, we ask for you to first confirm your identity so we can make sure that you… are you! We’ve partnered with Vix Verify, the industry leader in online identity verification for government-issued IDs, to check your identity document against Australian government databases, before retrieving your credit file information from our partner credit reporting body, Experian.


As a Credit Savvy member, you can be rest assured that your credit data is in safe hands. Our security controls and encryption ensure that we, nor anyone else, has access to individual member information or credit files.

We use bank-level encryption and we work with industry-leading experts to keep your details safe.


How we protect your credit data

We use a secure connection with 256-bit encryption to protect the transmission of your data to our site. This measure prevents others from accessing your personal information.

Our secure servers live in a data centre that is monitored around the clock by security personnel.

We use firewalls and undertake other security precautions to protect your identity and your data.

We enlist independent, third-party experts in the field of application security to assess our site. They also confirm and validate the security of our site.

For more information about our privacy and security practices, please view our privacy policy.

Remember, it’s your information

Keep your Credit Savvy login details safe and secure, use a strong password and keep it private!


We act as a credit intermediary and do not provide personal financial, legal or tax advice, or credit assistance of any form. Any content featured on the site is of a general and informative nature only and does not take into account your personal objectives, financial situation or needs. You should consider your needs, along with the product's terms and conditions before making a decision. We do not accept any liability in respect of any product or service which you elect to acquire from any provider.

© 2024 CBA New Digital Businesses Pty Ltd ABN 38 633 072 830 and Australian Credit Licence 516487, trading as Credit Savvy Australia.
Credit Savvy is a trademark of CBA New Digital Businesses Pty Ltd. CBA New Digital Businesses Pty Ltd is a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124. CBA New Digital Businesses Pty Ltd is not an Authorised Deposit-taking Institution for the purposes of the Banking Act 1959 and its obligations do not represent deposits or other liabilities of Commonwealth Bank of Australia.

Your security is extremely important to us. Your data is encrypted and we work with industry leading experts to keep your details safe.