New account information on your credit file

New account information on your credit file

Last updated: 16 September 2019

You may have received an alert to let you know that new Comprehensive Credit Reporting (CCR) data has been added to your credit file.


CCR or ‘positive reporting’ refers to additional information being held by Credit Reporting Bodies (CRBs) in Australia. These changes allow licensed credit providers to use this comprehensive information in order to make more informed lending decisions. For more information on CCR, check out our Comprehensive Credit Reporting articles.


ANZ, Commonwealth Bank, Westpac, Bankwest, St.George, Bank of Melbourne, BankSA and RAMS are the most recent financial institutions to have commenced reporting this information with other lenders expected to follow suit over the coming months.


As always, if you believe there are incorrect or inaccurate listings on your Credit Report Summary, you should first contact the organisation that provided the incorrect detail and ask them to update it with the CRB.


If they cannot resolve the issue, you can also contact Experian (our partner CRB) for their corrections process.