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My 21-day ban is about to expire. What are my options?

Last updated: 25 October 2022

After 21-days from the date* your ban was placed, the ban on your Experian credit report will be lifted.  Here are three options for what you can do next:  

  1. Change your identity information: if your identity information has been compromised, changing your identity documents (e.g. driver’s licence) can reduce the likelihood of fraudulent activity. 
  2. Free monitoring of your credit file: Credit Savvy will alert you to any enquiries on your Experian credit report and will send you a reminder to check your credit score as it’s refreshed monthly. You don’t need to have a ban in place to benefit from this monitoring service. 
  3. Extend your ban: you can request to extend your current ban for 12 months if you still believe you are vulnerable to identity theft or fraud. To extend the ban for 12 months, follow these steps.  An extension can only be requested during your existing 21 day ban period, and for a fixed period of 12 months.  

*Check the ban placement dates in the emails you received from Equifax and illion. Each of the CRBs will send you a reminder 5 days out from the ban end date. CRBs have recently been a little slower than expected to confirm ban placements due to the high volume of requests. 

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~Comparison rate is calculated as indicated. WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different fees, terms, or a different loan amount might result in a different comparison rate. Credit Savvy endeavours to show accurate and up to date information however product provider interest rates may change without notice and may be different on the product issuer’s website. You should consider the product providers website before making a decision on whether to apply for a product.

**The indicative repayments are based on the offer settings information added for loan amount and duration only and may not include all fees and charges.

This is an information service only and any information displayed is not to be taken as a recommendation for you to take out a particular product. Where Credit Savvy displays credit products that you may be eligible for, this means that the lender has indicated that applicants must at a minimum meet this credit score as part of the product criteria. Credit Savvy does not take into account your objectives, financial situation or needs when displaying any products on its website.

Products shown are only a selection and not representative of all products in the market. Loan products shown are limited to those issued by the Commonwealth Bank of Australia (CBA) ABN 48 123 123 124 and AFSL/Australian credit licence 234945. CBA New Digital Businesses Pty Ltd ABN 38 633 072 830 and Australian Credit Licence 516487, trading as Credit Savvy Australia is a wholly owned but non-guaranteed subsidiary of CBA. CBA New Digital Businesses Pty Ltd is not an Authorised Deposit-taking Institution for the purposes of the Banking Act 1959 and its obligations do not represent deposits or other liabilities of Commonwealth Bank of Australia.

All loan product applications are subject to the provider's credit criteria, approval and terms and conditions. Conditions, fees and charges may apply. Interest rates are subject to change and some products may have lower introductory rates which revert to higher rates after a set period of time. You should consider your own objectives, financial situation and needs, along with the product's terms and conditions, before making a decision to apply for a product. Once you click on a link or apply for a certain product you will be dealing with the provider and not us. We do not accept any liability in respect of any product from any provider.

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Credit Savvy endeavours to provide accurate information and no responsibility is taken for errors or oversights. The results from any calculations, such as indicative monthly repayments, are estimates only and should be used for general information purposes.

We act as a credit intermediary and do not provide personal financial, legal or tax advice, or credit assistance of any form. Any content featured on the site is of a general and informative nature only and does not take into account your personal objectives, financial situation or needs. You should consider your needs, along with the product's terms and conditions before making a decision. We do not accept any liability in respect of any product or service which you elect to acquire from any provider.

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Credit Savvy is a trademark of CBA New Digital Businesses Pty Ltd. CBA New Digital Businesses Pty Ltd is a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124. CBA New Digital Businesses Pty Ltd is not an Authorised Deposit-taking Institution for the purposes of the Banking Act 1959 and its obligations do not represent deposits or other liabilities of Commonwealth Bank of Australia.

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