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How can i remove a ban with Equifax and illion?

Last updated: 09 April 2015

Removing your ban with Equifax

You need to contact Equifax directly on 13 83 32 (Option 2) or fill in Equifax’s ban form by clicking here. Please note: Equifax also uses this form to allow you to remove the ban. Simply:

  • Select ‘Other’ in the “Reason for the request” field;
  • Type ‘Remove Ban’ in the “Other Reason for requesting or extending the ban” field that appears; and
  • In the “Is this for an Initial Ban or an extension?” question, if you wish to remove the ban:
    • Within the initial ban period of 21 days, select ‘Initial Ban’
    • After the initial ban and during the 12 month extension ban period, select ‘Extension’

Once they have received your request, the removal will be actioned by Equifax within 2 – 5 business days. You will receive an email from Equifax once it has been actioned. Experian nor Credit Savvy takes responsibility for the actions of Equifax.

Removing your ban with illion

You need to contact illion directly on 13 23 33 or fill in illion’s ban form by clicking here. Please note, illion also uses this form to allow you to remove the ban. Simply: 

  • Type ‘Remove ban’ in the “Reason for Request” field

Once they have received your request, the removal will be actioned by illion within 2 – 5 business days. You will receive an email from illion once it has been actioned. Experian nor Credit Savvy takes responsibility for the actions of illion.