Last updated: 01 January 2020
Credit Savvy provides credit scores and credit file information from Experian, one of Australia’s official credit reporting bodies.
Information in your credit file can only be changed or removed if it is incorrect or out of date.
For privacy and security reasons Credit Savvy cannot access or change your credit file information.
If there are incorrect listings on your Credit Report Summary, you should first contact the organisation that provided the incorrect detail.
If they do not resolve the issue, you can contact Experian and explore their corrections process.
If you are unable to find an answer to your question, get in touch with us and we’ll be happy to help.
Please keep in mind that in order to protect your security and privacy, we are unable to access or comment on individual files.
Use the buttons below to contact us or to make a complaint.